Terms & Conditions
- Prices are displayed in British Pounds (Sterling), US Dollars and Euros, (prices shown in Euros and Dollars may differ slightly than the actual transaction charge due to daily currency exchange rate fluctuations).
- All prices are inclusive of VAT where appropriate.
- All payments are automatically checked to make sure the Credit/Debit Card has not been reported lost or stolen before the payment is authorised.
A TELEPHONE NUMBER IS REQUIRED TO VALIDATE YOUR ADDRESS DETAILS AND IN CASE WE NEED TO NOTIFY YOU OF ANY PROBLEMS IF THIS IS NOT SUPPLIED WE MAY BE UNABLE TO CONTACT YOU AND YOUR ORDER MAY BE CANCELLED.
Orders with insufficient or wrong information will take longer as we try to gather the correct information.
- Goods and prices are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible and offer alternatives which we think may be suitable. We will not send replacements or send you something you didn’t order without your prior consent.
- Products may only be returned if unopened and seal still in-tact and items are in original packaging with tags attached.
PLEASE CHECK OUR SHIPPING AND RETURNS PAGE BEFORE ORDERING. Products may only be returned within 14 working days of receiving them:
- For any goods you wish to return us, we must be notified within 48 hours of their arrival and you must confirm our returns procedure, failure to do so may invalidate your claim. The customer will be kept fully informed of progress regarding any replacements and or exchanges.
- None of the above affects your statutory rights.
- We may change these terms without prior notice to you. Changes will apply to any subsequent orders received.
- The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England.
- DISCLAIMER: Please do not fully rely on this smartwatch. It is technology, and like any other tech or human, it can make mistakes. Please note that a smartwatch does not replace the position of any doctor. Always seek the final and superior advice of your doctor. The watches are waterproof but we are not responsible for damage caused by water.
This warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the SFL's specifications under the technical specifications for each product and also available in stores); (d) to damage caused by accident, abuse, misuse, fire, liquid contact, earthquake or other external cause; (e) to damage caused by operating the outside the user manual, the technical specifications or other Product published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of SFL or SFL Authorized Service Provider (“AASP”); (g) to an Product that has been modified to alter functionality or capability without the written permission of SFL; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the SFL Product; (i) if any serial number has been removed or defaced from the Product; or (j) if SFL receives information from relevant public authorities that the product has been stolen or if you are unable to deactivate passcode-enabled or other security measures designed to prevent unauthorized access to the Product, and you cannot prove in any way that you are the authorized user of the product (eg. by presenting proof of purchase).